Spanish Speaking Appointment Setter
Are you fluent in Spanish, enjoy speaking with customers, and have experience in customer service or sales? Do you want to work remotely? Then this is the position for you!
About the Role
We are looking for fluent Spanish speakers to join our client project with Smile2Impress, a dental care provider with clinics across Spain.
In this role, you will contact potential patients who have expressed interest in a consultation through the company's website or social media channels. Your main responsibility will be to turn these enquiries into booked consultations and ensure that patients are reminded of their upcoming appointments.
Main Responsibilities
Contact potential patients who have submitted enquiries through the website or social media.
Convert assigned leads into booked dental consultations.
Make reminder calls to patients one day before their scheduled appointments to confirm attendance and ensure the appointment time is suitable.
Handle inbound and outbound calls professionally, maintaining a high standard of customer service.
What We Offer
A fully remote consulting opportunity.
A base compensation.
Training and ongoing coaching.
A structured project with clear goals and performance expectations.
The opportunity to develop your skills in sales, customer service and appointment setting.
The opportunity to work with an established company in the dental industry.
What We Are Looking For
Fluency in Spanish, both spoken and written.
Previous experience in customer service and/or sales.
Excellent communication and interpersonal skills.
Technical Requirements
To work remotely as a consultant with us, you must have:
Your own Computer
An Ethernet network cable connecting your router to your computer.
A headset with a USB connection.
Ready for your next move? Apply today!
- Location
- Remote
- Remote status
- Fully Remote
Remote
Company Culture
Fortis is a company with short decision-making paths, where we welcome every employee's ideas and engagement.
Our core values are positivity, development, and professionalism. Whether you work at our headquarters in Malta or as a remote consultant, it is important to us that you feel a sense of belonging and enjoy your role.
About Fortis
Fortis is part of a larger group and has a solid background in outsourcing. We provide customer service, appointment booking, and sales services to our client companies, with over 120 consultants today. Fortis helps its partners expand and manage their customer bases by acquiring new contacts while also supporting the development of existing clients.